Technology

BT Mail DOWN: Broadband users blocked from sending emails as login issues plague hundreds

Cannot log in to your BT inbox? Struggling to ship or obtain emails out of your BT deal with?

Don’t be concerned – you are not alone. And crucially, it is nothing to do together with your web connection.

As an alternative, it appears that evidently BT is struggling an outage throughout the UK that has left a whole lot of individuals unable to log in to their BT inbox. For individuals who do not know, BT affords an elective free e mail deal with to anybody who sign-ups to its broadband bundles. The e-mail service, which is powered by the identical underlying know-how that powers Yahoo! e mail, is out there on-line. Nevertheless, prospects can add their BT e mail deal with to e mail shoppers like Microsoft Outlook or Apple Mail on Android, iPhone, macOS or Home windows.

The outage has solely impacted BT e mail addresses …BT’s fashionable broadband, tv, landlines and cellular providers are up-and-running as anticipated.

Impartial web site DownDetector, which tracks the efficiency of on-line apps and providers utilizing mentions from throughout social media, reveals an enormous spike in complaints from disgruntled prospects. Greater than 1,300 BT prospects have rushed to social media to bemoan points logging into their BT e mail deal with, sending or receiving new emails, and extra.

BT has confirmed that some prospects are experiencing an issue with its BT Mail service. In a press release shared with Specific.co.uk, a spokesperson for the web supplier mentioned: “Some prospects are experiencing issues attempting to make use of their BT e mail, and we’re working shortly to resolve this. BT cellphone, broadband and cellular providers will not be affected. We’re very sorry for the inconvenience induced.”

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