This report was presented at the 2021 Customer Trust Summit. In the first session, consumer affairs secretary Lena Nandan said trust and transparency are more important than ever.
“We are trying to educate consumers about the standards and values of the ISI mark. Industry cooperation and participation is the key to reaching out to protect the interests of consumers,” she said in a FICCI statement. It has been reported.
“Our goal is to continue to focus on a consumer-centric approach to developing innovative new products and solutions,” said Nandan.
She said the mission would fail if the government couldn’t create a competitive ecosystem to provide consumers with the right value for goods and services.
Consumer protection legislation paved the way for consumers in ways that would also benefit the industry, the Secretary added.
Fiber2Fashion News Desk (DS)
The Indian e-commerce industry is projected to grow from $ 64 billion last year to $ 188 billion in 2025, increasing consumer preference for the digital marketplace as a primary purchasing channel rather than an alternative. , And a report titled “The Gradual Shift from Transactions to Trust” states. Released by the Federation of Indian Chambers of Commerce.
India’s e-com industry to reach $ 188 billion by 2025: FICCI
Source link India’s e-com industry to reach $ 188 billion by 2025: FICCI