Lyft’s first-ever safety report reveals over 4,000 assaults between 2017-2019

Warning: this story comprises descriptions of sexual assault that some readers could discover disturbing.

Ten individuals have been killed in bodily altercations and over 4,000 individuals have been assaulted throughout Lyft rides from 2017-2019, the corporate revealed in its first-ever safety report. Additionally throughout that interval, 105 individuals died in deadly automobile crashes involving a Lyft automobile.

The report was lengthy overdue, coming not less than two years after Lyft initially stated that it could be revealed. It represents the primary set of publicly accessible knowledge concerning the protection of Lyft’s ride-hailing platform and the way it compares to nationwide US averages. The corporate is presently dealing with a number of lawsuits from victims of sexual assault and rape.

Whereas the numbers seem to color a darkish image of the ride-hailing trade, Lyft insists that severe incidents are “statistically uncommon” in its automobiles. “The kind of security incidents detailed on this report occurred on 0.0002 p.c of rides,” Jennifer Brandenburger, Head of Coverage Growth and Analysis, wrote in a blog post, “and nicely over 99 p.c of all rides happen with none security report in any respect.”

Studies of sexual assault in a Lyft journey elevated from 1,096 in 2017 to 1,807 in 2019. However the firm stated bookings elevated at a better fee throughout that point, leading to a 19 p.c drop within the total incident fee.

“Whereas security incidents on our platform are extremely uncommon, we notice that even one is simply too many,” Brandenburger stated. “Behind each report is an actual individual and actual expertise, and our objective is to make every Lyft journey as protected as we probably can.”

Experience-hailing firms have lengthy struggled to maintain riders and drivers protected from each other. In its safety reports, Uber disclosed that 3,045 sexual assaults occurred on Uber journeys in 2018 and another 3,000 in 2019. Moreover, 9 individuals have been murdered throughout Uber rides, and 58 individuals died in auto-related crashes. Uber stated that drivers reported being victims of assaults at roughly the identical fee as riders.

Lyft’s spin on the report, grim because the numbers could also be, is much like Uber’s take by itself knowledge. Lyft, which providers fewer journeys than Uber, didn’t disclose the entire variety of rides represented in its report, however at 0.0002 p.c, the incident fee was the identical as Uber’s.

Driver teams criticized Lyft for a scarcity of consideration to security, particularly because it pertains to drivers. The report reveals that 10 drivers have been killed in deadly assaults. “Lyft frames these fatalities as anomalies,” the group Gig Employees Rising stated in an announcement. “The reality is ten persons are lifeless. Their households are left with no assist from Lyft.”

In 2019, 19 women sued Lyft for allegedly failing to forestall sexual assault perpetrated by drivers and for doing little to research the complaints. A California lady who says she was raped by a Lyft driver in 2017 additionally sued the company in September over failing to maintain riders protected, whereas 14 further ladies sued Lyft earlier in September over its dealing with of sexual assault complaints.

Uber and Lyft each conduct background checks and say passenger security is their high precedence. Additionally they have largely tried to deal with this difficulty via expertise updates, like in-app “panic buttons,” which let riders immediately dial 911, or ways to report a driver for unsafe activity.

Earlier this yr, the businesses joined collectively to announce a “first-of-its-kind” effort to share details about drivers who have been deactivated for committing severe offenses, together with bodily and sexual assault and homicide. Drivers are labeled as impartial contractors, not workers, which means they’ll — and regularly do — drive for each firms.

Lyft’s first-ever security report reveals over 4,000 assaults between 2017-2019 Source link Lyft’s first-ever security report reveals over 4,000 assaults between 2017-2019

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