These are difficult occasions for insurance coverage brokers. The arduous insurance coverage market has made it more difficult for brokers to seek out sufficient and reasonably priced protection for his or her purchasers. On the identical time, brokers have needed to alter their operations due the COVID-19 pandemic and meet the ever-increasing digital calls for of right this moment’s shoppers – all whereas sustaining the robust shopper relationships that they’ve constructed over time.
On this difficult panorama, some insurance coverage brokerages within the US market have gone above and past to service their purchasers and supply a best-in-class customer support. Now, the most effective within the enterprise have been highlighted courtesy of Insurance coverage Enterprise America’s Five-Star Brokerages 2021 report.
Out there to view now for free, the report was constructed by Insurance coverage Enterprise America asking tons of of companies from throughout the nation to fee the service they’ve acquired from their brokerages over the past 12 months.
Shoppers had been requested to fee their brokerage’s efficiency in six classes: customer support, velocity of fulfilling necessities, product information, means to get the most effective deal/pricing, means to get the very best protection for his or her necessities, and the understanding of their enterprise.
The tip result’s an inventory of 39 Five-Star Brokerages which have been acknowledged for the excellent service they’ve supplied to their purchasers. Amongst this 12 months’s winners are RightSure Insurance Group and The Liberty Company Insurance Brokers.
To seek out out who else got here out on prime, try the total Five-Star Brokerages 2021 report now.