TONY HETHERINGTON: Why can't FedEx deliver a simple apology to me?

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  M.W. writes: I am being repeatedly harassed by delivery firm FedEx, its debt collectors Control-account, and its lawyers …

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SALLY SORTS IT: Crooks cloned my registration and left me on the hook for £312 of charges

I have a van I use for my small children’s entertainment business, which I drive a couple of times a month. As I live in the Ultra Low Emission Zone (ULEZ) area in London, I have to pay £12.50 every time I use the vehicle. For this reason, I set up an autopay arrangement, so …

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TONY HETHERINGTON: Advanced Pets serving up dog's breakfast

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  In the dog house: Advanced Pets fails to give its address and key data on its website Mrs …

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I parked in more than one marked bay: Can Premier Park still fine me £100?

Earlier this year, I parked my car in a local shopping centre which offers free parking. But I was issued with a Penalty Charge Notice by the operator, Premier Park, for £100. The reason given was that I had occupied more than one marked bay. That is true – but I didn’t have any other …

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SALLY SORTS IT: EE let our daughter rack up a £9,226 mobile bill while abroad!

I have two SIM-only contracts with EE costing about £28 per month for unlimited calls, texts and limited data. Since one of the phones is for my teenage daughter, a £5 monthly spending cap was agreed. In June, she and my wife went to the Philippines for three weeks to see family. Ten days later …

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Will we have to pay inheritance tax on cash gifts from my grandfather?

Heather Rogers: Find out how to ask her a tax question in the box below My grandfather is 86 and has started gifting his money to the family. He owns his own house which is worth around £600,000 with around £200,000 in his bank accounts. He has recently completed bank transfers under the reference ‘gift’ of …

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TONY HETHERINGTON: NatWest wanted to talk to my deceased partner

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  Ms J.T. writes: In April, I was on holiday in Tenerife with my partner when he suffered a …

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SALLY SORTS IT: Insurer refuses to pay back money for cancelled trip

My spouse and I booked a vacation to Cyprus for us and our daughter as a present to thank her for her persevering with assist.  Unfortunately, my spouse fell sick prior to our departure and we had to cancel. I claimed on our Aviva journey insurance coverage, which is linked to our Barclays checking account, …

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My adult children live at home can I ask my ex for maintenance? 

My adult children reside at home and the price of dwelling disaster is piling on strain – can I ask my ex-husband for upkeep? By Fran Ivens For Thisismoney.Co.Uk Published: 10:31 EDT, 26 July 2022 | Updated: 10:31 EDT, 26 July 2022 My ex-husband and I have been divorced for 12 years and have two …

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