Monday, July 4, 2022
HomeTechWhen Online Shoppers Feel Cheated, It's Time to Go to Crab Court

When Online Shoppers Feel Cheated, It's Time to Go to Crab Court


When online shoppers have a bad experience, some might ding the seller with a one-star review or just let the matter go. Kendra Schaefer went to an online court presided over by a crab with a unibrow, powdered wig and gavel.

The Beijing-based technology consultant had paid the equivalent of $3 last year for what was described as a white designer T-shirt, size L, on a Chinese used-goods internet bazaar called Idle Fish. The order arrived as a white, non-designer T-shirt, size 2XL. She requested a refund.



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